At HBME LLC, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, book a service, or communicate with us.

By using our website or booking system, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect personal information including:

Name

Phone number

Email address

Appointment details

Service preferences

Booking history

Information is collected when you:

Book an appointment online

Fill out a contact form

Request information

Communicate with us by phone, email, or SMS

2. How We Use Your Information

Your information may be used to:

Schedule and manage appointments

Send confirmations and reminders

Provide service updates

Respond to inquiries

Improve our services and client experience

Provide customer support

3. SMS & Email Communications (A2P Compliance)

By providing your phone number and submitting a form on our website or booking system, you consent to receive SMS text messages and emails from HBME LLC, including:

Appointment confirmations

Appointment reminders

Service notifications

Customer support messages

Message frequency may vary.

Message and data rates may apply.

Opt-In Methods

You may opt in to receive SMS messages by:

Booking an appointment through our website

Submitting a contact form

Requesting information about services

Providing verbal consent in person or by phone

4. Opt-Out Instructions

You may opt out of SMS communications at any time.

To stop receiving text messages:

Reply STOP to any SMS message

After opting out, you will no longer receive SMS messages except for legally required notifications.

For assistance, reply HELP or contact us directly.

You may also request removal by contacting us at:

📧 [email protected]
📞 346-235-4657

5. Information Sharing & Disclosure

We respect your privacy and do not sell or rent your personal information.

We may share information only when necessary to:

Process bookings or payments

Provide customer support

Operate our business systems

Comply with legal requirements

Mobile Information Protection

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing to subcontractors in support services, such as customer service, is permitted.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Data Security

We implement reasonable safeguards to protect your personal information from unauthorized access, misuse, or disclosure.

However, no online transmission or storage system can be guaranteed to be 100% secure.

7. Photos & Media

With your consent, before-and-after photos may be taken and used for marketing purposes.

You may opt out at any time by notifying us in writing before your appointment.

8. Children's Privacy

We do not knowingly collect personal information from children without parental or guardian consent.

Appointments for minors must be booked by a parent or legal guardian.

9. Policy Updates

HBME LLC reserves the right to update this Privacy Policy at any time.

Updates will be posted on this page.

Continued use of our website or booking system constitutes acceptance of any changes.

10. Cookies and Tracking Technologies

HBME LLC uses cookies and similar tracking technologies to improve your experience on our website.

Cookies help us:

Understand how visitors use our website

Improve website performance

Remember user preferences

Support booking and form functionality

We may use standard tools such as:

Website analytics tools (such as Google Analytics)

Booking system tracking

Form tracking tools

These tools may collect information such as:

IP address

Browser type

Device type

Pages visited

Time spent on pages

This information is used only to improve our website and services.

You can choose to disable cookies through your browser settings. Disabling cookies may affect certain website features.

11. Contact Information

If you have questions about this Privacy Policy or your data, please contact us:

HBME LLC

📍 19518 Hayden Grove Dr, Cypress, TX 77433, United States
📧 [email protected]
📞 346-235-4657